SCHEDULE OF TRAINING SESSIONS/WEBINARS DURING 2020
- Ø Selling Skills in Tough Times
- Ø Win-Win Negotiation Skills
- Ø Customer Service Excellence – The Human Dimension
- Ø Cash is King – Preventing & Reducing Outstandings
- Ø Leadership Essentials Especially in Difficult Times
- Ø Time & Priority Management
- Ø Mastering the Art of Delegation
- Ø Managing Pressure & Stress at Work
- Ø Business Communication Skills
- Ø Assertiveness Skills Training
- Ø Telephone Skills & Customer Relations
- Ø Art of Giving & Receiving Feedback
- Ø Performance Appraisal & Counseling
- Ø Interviewing Skills – Hiring the Best
- Ø Emotional Intelligence & Conflict Management
- Ø Managing Change & Business Transition